OE21 Leadership Excellence Learning Process

About Leadership Excellence Learning Process 

The Leadership Focus Team (LFT) is responsible for the implementation of all OE21 Leadership Excellence Standards, each linked to individual web pages containing complete implementation instructions. The Leadership Excellence Learning Workbook covers the following standards: 

  • B.1 Organization Excellence Assessment

  • P.1 Organizational Description

  • P.2 Organizational Situation

  • 1.1 Senior Leadership

  • 1.2 Governance and Social Responsibility

The LFT is also responsible for other OE21 standards listed below, and these are covered in their own Learning Workbooks:

Strategy Excellence Learning Workbook covers:

  • 2.1 Strategy Development 

  • 2.2 Strategy Implementation

Metrics and Knowledge Excellence Learning Workbook covers:

  • 4.1 Measurement/Analysis/Improvement of Performance

  • 4.2 Information and Knowledge Management

The goal of the OE21 program is to speed the process from learning to full implementation of the standards. The Workbook is a downloaded spreadsheet file that contains learning instructions and assignments. 

Based upon our experience in training managers to implement OE21 standards and tools, and our determination not to "over-train" managers while delaying implementation. We believe that if managers complete the Learning Workbooks provided, they will be fully capable of moving ahead with full implementation without additional training. 

Figure 1 presents the OE21 Learning Assignment Process. 

OE21 Learning Process.png

Figure 1 OE21 Learning and Assignment Process

The process displayed in Figure 1 is better understood by downloading and reviewing the 1.0 Leadership Excellence Learning Workbook. Use the link below to download this file.

  • 1.0 Leadership Excellence Learning Workbook

The Workbook contains instructions, learning assignments, and quiz questions. The participant (student) must read instructions, do the learning assignments, and answer quiz questions by marking an "x" to the right of correct answers. The Workbook file MUST BE SAVED as the participant performs the steps. 

When all steps in the Workbook are completed, the participant uses it to input the selected answers into the online quiz for the standard. This process speeds up the online quiz process and helps avoid mistakes due to what some call "quiz or test fatigue." 

Ready to get started?

Step 1 - Download the following OE21 files and documents used in the Leadership Excellence Workbook:

Step 2 - Use the Leadership Excellence Learning Workbook. Follow the instructions, learning assignments, and select "x" correct answers to quiz questions. SAVE AS YOU PROCEED AHEAD.  

Step 3 - After all Assignments for each OE21 Standard are finished, participants use their selected Quiz answers as their source to answer questions in the online OE21 Workbook Quiz which is accessed using Survey Methods (www.surveymethods.com). Use the following link to access and input responses to quiz questions: 

  • Leadership Excellence Online Quiz (CM ACTION)

What Happens Next:

After (all) participants finish inputting their answers into the online Assignments Quiz, a designated Training Manager exports the results from Survey Methods and inserts this export file into the OE21 Workbook Quiz Grading Model (spreadsheet .xlsx).


The Training Manager communicates results to individual participants and the participant's focus team leader. (LFT leader).


The designated Training Manager and Focus Team Leaders should decide on appropriate actions for participants who fail to score at least 80% using the OE21 Workbook Quiz Grading Model. Appropriate actions might include repeat assignments, replace participants, or other actions.

Final Step - The LFT moves ahead to full implementation of standards B.1, P.1 P.2, 1.1 and 1.2.

End of WFT Learning Process