0.0image.png
 OE21TM links to standards, surveys and models
ElafinoHockeyGame.png
OE21 Case Study
Elafino Sports Center

OE21 Standards 

p.3image.png
B.1  Organization Excellence Assessment
0ep1_image.png
P.1 Organizational
Description
p.2image.png
P.2 Organizational
Situation
1.1image.jpg
1.1 Senior
Leadership
1.2image.png
1.2 Governance and Social Responsibilites
2.0image.jpg
2.1 Strategy
Development
Discussion
2.2 Strategy
Implementation
3.1image.jpg
3.1 Voice of the
Customer
3.2image.png
3.2 Customer
Engagement
Men Shaking Hands
3.2a Opportunity       Marketing Guide
4.1image.png
4.1 Measurement Analysis Improvement Performance
4.2image.png
4.2 Information and Knowledge Management
5.1image.png
5.1 Workforce   Environment
5.2a_image.png
5.2a Workforce   Engagement
Public Speaker
5.2b Workforce and   Leader Development
6.1.a_image.jpg
6.1a Product, Service & Process Design
6.1.b_image.png
6.1b Process and Project Management Improvement
New York Sea Port
6.1c Supplier and Supply-Chain Management
6.1.d_image.png
6.1d Innovation and Risk Management
Analysing the Numbers
6.2a Process Efficiency and Effectiveness
Online Learning
6.2b Management of Information Systems
6.2.c_image.jpg
6.2c Safety and Emergency Preparedness
7.1trend.JPG
7.1 Product and Process Results
7.2trend.JPG
7.2 Customer Focused Results
7.3trend.JPG
7.3 Workforce Focused Results
7.4trend.JPG
7.4 Leadership and Governance Results
7.5trend.JPG
7.5 Financial and Market Results