Title: WFT_7.3_PMS_Workforce_Excellence_Metrics (.xlsx)
Purpose and Value: Helps select measures that have value in measuring and improving workforce focused results as defined in Baldrige Category 7.3.
Responsibility: Workforce Focus Team (WFT)
Metrics tables of 20 suggested Operations Focused Results measures
Trend Charts (20 tabs) each containing data inputs for measures, targets, two benchmarks, and a high/low indicator
Calculations and Observations: (see images below)
Example OFT_7.3_PMS_Workforce_Excellence_Metrics (.xlsx) - Metrics Table
Note: The Metrics Table provides a wide range of choices. This OE21 Model allows up to 20 measures for each of the four Focus Teams.
Example CFT_7.3_PMS_Workforce_Excellence_Metrics (.xlsx) - Trend Chart - Example