WFT 5.1b Voice of Workforce Survey and Work Unit Satisfaction Matrix

Title: WFT 5.1b Voice of Workforce Assessment (survey)

Purpose: Collect workforce satisfaction and engagement from all employees

Responsibility: Workforce Focus Team (WFT)

Value: Assess employee satisfaction and engagement in work unit groups (all employees). Use the work unit ratings to determine the relative satisfaction and engagement across all work units. Collect feedback from the workforce (voice of the workforce) including ideas to improve their current levels of satisfaction and engagement. 

Inputs: All employees input their Work Unit ID or title, and current measure of satisfaction and engagement. Survey data is input into the Work Unit Satisfaction Matrix (see image below)

Outputs:  

  • Export from survey (spreadsheet file containing all questions and responses)

  • Work Unit Satisfaction Matrix calculates average measures versus target (goal) for each employee, summarized into work units. 

WFT 5.1b Voice of Workforce Assessment (survey) 2 of 17 questions

WFT_5.1b_Work_Unit_Satisfaction_Matrix (.xlsx)

Title: WFT_5.1b_Work_Unit_Satisfaction_Matrix (.xlsx)

Purpose: Display employee satisfaction and engagement ratings for each organization work unit.

Responsibility: Workforce Focus Team (WFT)

Value: Use work unit ratings to assess and improve employee satisfaction and engagement. Note that other OE21 tools also contribute to improving employee satisfaction and engagement.

Inputs: Data is from WFT 5.1b Voice of Workforce Assessment (survey) for all employees.

Computations:  Work Unit Satisfaction Matrix calculates average measures and compares them to target (goals) for each employee, summarized into work units.  

WFT_5.1b_Work_Unit_Satisfaction_Matrix (.xlsx) - example