
START HERE: Training Video 6.1a Product, Service and Process Design
OE21tm
Managers Guide to
Organization Excellence

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OFT 6.1d Innovator Assessment (survey and innovator model)
Title: OFT 6.1d Innovator Assessment (survey)
Purpose: Rapid Brainstorming. Solve problems, create opportunities, and reduce or eliminate risks.
Value: Collect 1 to 10 ideas from each of 1 to 100 people (1000 ideas) using the OE21 survey system. Insert these survey ideas into the ACI-Innovator (spreadsheet model) and use the model to sort and analyze the ideas.
Inputs: Role or Work Unit (pull-down selection of responder's role (title) or work unit), a Target Question, ten fields for ideas or suggestions with the corresponding subject of ideas. (See Figure 1).
Output 1: By using embedded macros, the input data are arranged in three columns (role, idea, category) The default sort is by Role or Category as shown in Figure 2.
Output 2: Using Excel Filter (sorts) the input data may be sorted by subject/category (see Figure 3).
Target Question: What should the Elafino Sports Center do to avoid losing customers?

Figure 1 OFT 6.1d Innovator Assessment (survey)
Notes:
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One question is created and deployed to up to 100 responders (people)
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Each responder inputs 1 to 10 ideas/suggestions and a 1 or 2-word subject of the idea
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The survey results are exported to Excel (1 to 100 responders in one export file)
OFT_6.1d_Innovator (.xlsm) *model with macros

Figure 2 - ACI Innovator with ideas sorted by role or work unit

Figure 3 - ACI Innovator with ideas sorted by subject (Category)
Figure 3 also contains a macro that captures all subjects/category items that are identical (unique), as shown on the right side of the Figure 3 image. If one ACI Innovator session is sufficient to understand the problem and recommended solutions the Innovation Session Report may be prepared. (See Figure 4)

Figure 4 - ACI Innovator with ideas sorted by subject (Category)
Figure 4 presents a recommended format for an Innovator Report that documents the outcomes of multiple Innovator sessions. Each session is one survey with a target question and the Innovator spreadsheet sorted ideas and categories from that session.
The results of one Innovator Session may be used to create a new target question for a second (drill-down) Innovator Session. This is called a drill-down of ideas to learn more until a good solution or understanding is reached. Each new drill-down means that a new target question is created and a new ACI Innovator session is launched, analyzed and used to move further toward the final Innovator Report.
The drill-down cycle may be necessary until the final best set of ideas is captured, sorted and the results are ready to use.