OFT 6.1c Key Supplier Performance Assessment (survey and matrix)

Title: OFT 6.1c Key Supplier Performance Assessment (survey)

Purpose: Collect key supplier ratings and narrative improvement suggestions for up to ten (10) key suppliers

Responsibility: Operations Focus Team (OFT)

Value: Learn how to measure key supplier performance in seven categories, including:

  • Availability

  • Budgeted Cost

  • Cycle Time or Schedule

  • Satisfaction (with supplier outputs)

  • Quality of items provided

  • Workload (keeping up with demand)

  • Innovation (supplier suggestion for improvements)

Inputs: Key Supplier responses to eight (8) questions

Outputs:  Export from survey (spreadsheet file containing all questions and responses)

OFT 6.1c Key Supplier Performance Assessment (survey) 1 of 8 questions

OFT_6.1c_Key_Supplier_Performance_Matrix (.xlsx)

Title: OFT_6.1c_Key_Supplier_Performance_Matrix (.xlsx)

Purpose: Display key supplier ratings in seven areas important to the buyer organization. 

Responsibility: Operations Focus Team (OFT)

Value: Learn how each of the suppliers compares in the seven performance categories (see image below)

Inputs: Data is from OFT 6.1c Key Supplier Performance Assessment (survey) for up to 10 key suppliers.

Computations:  Rating scores of 7 categories, summary ratings, and maximum versus average ratings. Note: The total performance score (68.2% in example below) provides a good measure for trend charts so that trends of supplier performance may be observed over time. 

OFT_6.1c_Key_Supplier_Performance_Matrix (.xlsx) example

oft6.1c.a.2.PNG