
START HERE: Training Video 6.1a Product, Service and Process Design
OE21tm
Managers Guide to
Organization Excellence

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OFT_6.1a_Process_Designer (.xlsx)
Title: OFT_6.1a_Process_Designer (.xlsx)
Purpose: The Process Designer tool is used to create process charts for key processes (e.g. design, production, delivery, support, and administration processes).
Responsibility: Operations Focus Team (OFT)
Value: Enables analysis of process steps, Pt, Wt and NVA estimates which sets the stage for discovering ways to reduce cycle time (Ct) and costs of key processes.
Inputs: Steps with titles, actions, performers, process time (Pt), wait time (Wt), non-value added time (NVA) and process cycle time (Ct). Option to include process step cost estimates for labor and non-labor costs.
Calculations: Ct = Pt + Wt + NVA. Option to include estimates of cost for each process step, along with summary process cost (Pt Cost).

Example OFT_6.1a_Process_Designer (.xlsx) - for a Procurement Process