
START HERE: Training Video 6.1a Product, Service and Process Design
OE21tm
Managers Guide to
Organization Excellence

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OFT 6.1 Operations Excellence Project (.xlsx)
Title: OFT_6.1a_Operations_Excellence_Project (.xlsx)
Purpose: Track progress of implementing the action plan to boost the product and service results (defined in Baldrige 7.1)
Responsibility: Operations Focus Team (OFT)
Value: Tracks who does what and when, including percent (%) of task completed versus % planned and both original and revised completion dates
Inputs: Task titles, task performers, labor hours or non-labor dollars, task completion %, and revised completion dates
Calculations: resources required (dollars), cumulative planned completion %, cumulative action completion % and cumulative planned dollars consumed (spent)

Example Operations Excellence Project (Simple)

Example Operations Excellence Project (Detailed)