Our Goal: Managers and Employees Actively Engaged and Focused on Results

OE21 Focus Team (LFT) Standards, Surveys and Tools

LFT STANDARDS

Leadership Focus Team Standards

[   ] A.1 OE21 Setup

      Team Guide

      Implementation Guide

Organization Assessments 

[   ] B.1 Organization Excellence Assessment

[   ] P.1 Organizational Description

[   ] P.2 Organizational Situation                  

                     
1 Leadership                    

 

[   ] 1.1 Senior Leadership                   
[   ] 1.2 Governance and Social Responsibilities                   
2 Strategy                    

 

[   ] 2.1 Strategy Development                   
[   ] 2.2 Strategy Implementation                   ​

 

4 Measurement, Analysis, and Knowledge           

[   ] 4.1 Measurement/Analysis/Improvement of Performance  

 

[   ] 4.2 Information and Knowledge Management                                                       

 

7. Results

 

[   ]  7.4 Leadership and Governance Results

[   ]  7.5 Financial and Market Results

CFT STANDARDS

3 Customers                    

 

[    ] 3.1 Voice of the Customer                   

 

[    ] 3.2 Customer Engagement                   

 

[    ] 3.2a Opportunity Marketing Guide                      
                    
7. Results

 

[    ]  7.2 Customer-Focused Results ​

OFT STANDARDS 

 

6 Operations                    

 

[    ] 6.1a Product, Service, and Process Design         

 

[    ] 6.1b Process, Project Management & Improve

       

[    ] 6.1c Supplier and Supply Chain Management

 

[    ] 6.1d Innovation and Risk Management

 

[    ] 6.2a Process Efficiency and Effectiveness

 

[    ] 6.2b Management of Information Systems

 

[    ] 6.2c Safety and Emergency Preparedness

7. Results

 

[    ]  7.1 Product and Process Results

WFT STANDARDS 

                                              
5 Workforce

 

[    ] 5.1 Workforce Environment

 

[    ] 5.2a Workforce Engagement

 

[    ] 5.2b Workforce and Leader Development 

                 

[    ] 7.3 Workforce Focused Results