Our Goal: Managers and Employees Actively Engaged and Focused on Results

OE21 COMMON REFERENCES

OE21 Focus Teams Key References:

[   ] About the Status Brackets - See instructions at bottom of this page.

LEADERSHIP STANDARDS

                     
1 Leadership                    

 

[   ] 1.1 Senior Leadership                   
[   ] 1.2 Governance and Social Responsibilities                   
2 Strategy                    

 

[   ] P.2 Organizational Situation

[   ] 2.1 Strategy Development

[   ] 2.2 Strategy Implementation                   ​

 

4 Measurement, Analysis, and Knowledge       (top of page) 4.1 and 4.2 Common Standards  

 

7. Results

 

[   ]  7.4 Leadership and Governance Results

[   ]  7.5 Financial and Market Results

LEADERSHIP FOCUS TEAM (LFT) - STANDARDS AND DECISION SUPPORT TOOLS

CUSTOMER FOCUS TEAM (CFT) - STANDARDS AND DECISION SUPPORT TOOLS

CUSTOMER STANDARDS

3 Customers                    

 

[    ] 3.1 Voice of the Customer                   

 

[    ] 3.2 Customer Engagement                   

 

[    ] 3.2a Opportunity Marketing Guide                      
                    
7. Results

 

[    ]  7.2 Customer-Focused Results ​

OPERATIONS FOCUS TEAM (OFT) - STANDARDS AND DECISION SUPPORT TOOLS

OPERATIONS STANDARDS 

 

6 Operations                    

 

[    ] 6.1a Product, Service, and Process Design         

 

[    ] 6.1b Process, Project Management & Improve

       

[    ] 6.1c Supplier and Supply Chain Management

 

[    ] 6.1d Innovation and Risk Management

 

[    ] 6.2a Process Efficiency and Effectiveness

 

[    ] 6.2b Management of Information Systems

 

[    ] 6.2c Safety and Emergency Preparedness

7. Results

 

[    ]  7.1 Product and Process Results

OPERATIONS DECISION SUPPORT TOOLS

OPERATIONS DATA COLLECTION SURVEYS

[   ] OFT 6.1c Key Supplier Selection Assessment (survey)

[   ] OFT 6.1c Key Supplier Performance Assessment (survey)

[   ] OFT 6.1c Key Partner Selection Assessment (survey)

[   ] OFT 6.1d Innovator Assessment (survey)

[   ] OFT 6.2a SM Team Charter (survey)

[   ] OFT 6.2a SM Data Log (survey)

[   ] OFT 6.2a SM story (survey)

[   ] OFT 6.2b Cybersecurity Assessment (survey)

OPERATIONS DATA ANALYSIS TOOLS & REFERENCES

[   ] OFT_6.1a_Process_Designer (.xlsx)

[   ] OFT_6.1b_Project_Manager (.xlsx)

[   ] OFT_6.1c_Key_Supplier_Performance_Matrix (.xlsx)

[   ] OFT_6.1c_Key_Supplier_Selection_Matrix (.xlsx)

[   ] OFT_6.1d_Innovator (.xlsm) *macros (help)

[   ] OFT_6.1d_Risk_Manager (.xlsx)

[   ] OFT_6.2a_Process_Improvement_Workbook (.xlsx)

[   ] OFT_6.2b_Cybersecurity_Assessment (.xlsx)

 

Ref: OFT_6.2b_Cybersecurity_Framework (.pdf)

Ref: OFT_6.2c.1_Business_Continuity_Plan_Guide (.pdf)

Ref: OFT_6.2c.2_Business_Continuity_Plan_Sheet(.pdf)

Ref: OFT_6.2c.3_Business_Impact_Analysis_Worksheet(.pdf)

OPERATIONS RESULTS

[   ] OFT_7.1_PMS_Operations_Excellence_Metrics (.xlsx)

[   ] OFT_6.1a_Operations_Excellence_Project (.xlsx)

(.xlsm) *macros - not downloadable. OE21 Provider sends file

WORKFORCE FOCUS TEAM (WFT) - STANDARDS AND DECISION SUPPORT TOOLS

WORKFORCE STANDARDS 

                                              
5 Workforce

 

[    ] 5.1 Workforce Environment

 

[    ] 5.2a Workforce Engagement

 

[    ] 5.2b Workforce and Leader Development 

                 

[    ] 7.3 Workforce Focused Results

ABOUT THE STATUS BRACKETS [   ]

The brackets [  ] alongside the linked Standards, Surveys and Sheets are used to display progress of implementation. 

OE21 Standards: Insert [ 0% to 100% ] in the brackets alongside the Standard link, to indicate the cumulative percent

 that the Standard has been implemented. The percent value must be identical to the Milestone Percent value displayed inside the Standard's implementation instructions. As each group of implementation steps are accomplished, the percent completion grows from 0% to 100%.  

Surveys: Insert [ D ] In the brackets alongside the survey links, indicating that the survey has been launched, people have responded and data now exists within the survey. Note: All OE21 surveys reside in the Survey Methods system (see www.surveymethods.com). Your organization must subscribe to Survey Methods in order to receive your OE21 surveys and use the system to modify, launch, close, and export files from surveys. For more info see: Survey Process

Spreadsheets: Insert [ D ] in the brackets alongside the spreadsheet link, indicating that data has been input either manually or from a Survey export file, and that Data now exists into the sheet.