Privacy Policy


This Privacy Policy is effective from May 1, 2019, for new and existing users.


One of AfCI LLC’ top priorities is preserving the privacy and security of data of our Registered Users, End Users, and Visitors. We collect only as much data as needed to make the AfCI LLC experience secure, efficient, and successful.


This Privacy Policy governs how AfCI LLC collects and uses data from its Registered Users, End Users, and Visitors.


For the purpose of this Policy:
“AfCI LLC” refers to Alliance for Continuous Improvement, LLC, and the online services provided to you by AfCI LLC, Inc. through its websites and


“Registered Users” refer to individuals or organizations subscribing to our Services by registering as a member of our site. 


“End Users” refer to the customers (members) of our site.


“Visitors” refer to those who visit the website. If they are given temporary access login and passwords, they may browse through for a specified timeframe.

1. What Data does AfCI LLC collect and how is It Used?


We collect and store one or more of the following: your email address, password, first name, last name, job function, company name, phone, billing address, country, state/province/region, city, zip/postal code. If you use our shopping cart service ( that site maintains and protects very limited credit card details, and they have their own Privacy Policy.


We use this data to provide you with customer support and other services, bill you for our services, collect feedback, send you account-related notifications, and keep you informed about our key features, important feature updates, and the latest releases.


We do not share any personally identifiable and account-related data with a third party without your explicit consent. We may display your organization’s name and/or logo on our customer listing (unless agreed upon otherwise by both parties herein).

Your data will visible to those with whom you share your OE21 tools, surveys or published reports.
When you access or, we do not collect your IP address, browser type, device type, operating system and its version, data about the pages that were accessed, and timestamps. To prevent any undesirable, abusive, or illegal activities, we have automated processes in place that check your data for malicious activities, spam, and fraud.


We may use your data if required by law, court orders, subpoenas, or to enforce our agreements.
We do not collect information using cookies. Cookies are digital files that allow websites to recognize returning users. 


While accessing or, you may be able to access links that take you to websites external to AfCI LLC. AfCI LLC is not responsible for the content, policies, or terms of these websites.


2. Data Deletion and Retention


As a Registered User of AfCI LLC, you are responsible for your data and its retention. AfCI LLC does not delete the data in your AfCI LLC account. End-Users will need to ask the Registered User for any information on their data and how long their survey responses and data would be stored in the survey system. Registered Users who wish to delete their account permanently should contact the survey system provider.

3. Opting Out
AfCI LLC allows individuals to opt-out of sales and marketing communication from us at any time. 


4. Acceptance
This Privacy Policy is effective from May 1, 2019, for new and existing members or users. AfCI LLC (A.K.A. HPO21 Institute) Registered Users, End Users, and Visitors should carefully read and agree to our Privacy Policy, otherwise, they may not use the OE21 or HPO21 website and its Services.

AfCI LLC reserves the right to change this Privacy Policy at any time. Any changes to this policy that may affect the way we collect or use your data will be notified on the AfCI LLC website. By using or accessing AfCI LLC and its Services following any such changes, you confirm your agreement to such changes or revisions.